Everything to Know About SalesLoft 2023 Edition

SalesLoft is an all-in-one solution as a sales engagement platform that streamlines sales activities and helps sales teams work more efficiently.

With its device syncing capabilities, SalesLoft ensures sales reps can access their work from any location and continue where they left off. Using AI-powered conversation intelligence, the platform scans reps’ calls and identifies areas for improvement, making it an effective tool for sales team development.

What is SalesLoft?

SalesLoft is a leading sales engagement platform designed to help revenue teams improve their communication and engagement with customers, leading to better pipeline management, deal closing, and increased revenue. The platform provides solutions for lead identification and qualification, prospecting and opportunity management, and sales engagement, focusing on providing the right information at the right time.

Company Culture at SalesLoft

SalesLoft’s company culture is centered around its core values guiding its decisions and actions. Some of the core values at SalesLoft include being customer-focused, taking ownership, and continuously improving.

The company fosters a fast-paced and energetic work environment focusing on innovation and growth. SalesLoft provides its employees with opportunities for professional development, encouraging them to continuously learn and grow in their careers.

SalesLoft pricing

SalesLoft provides four different pricing plans, but the exact prices are not publicly available. The company promises that no matter the size of a revenue team, they have a suitable package. The four plans are based on the company’s six major products:

• Cadence + automation for sales execution and customer interaction management
• Dialer + Messenger for a dialer and messenger solution with a CRM
• Deals for centralized sales pipeline data
• Conversations for sales call tracking, coaching, and analysis.
• Analytics + Reporting for sales process analytics.
• Custom packages based on a company’s needs.

SalesLoft creates custom payments based on a company’s size and requirements.

How Powerful is SalesLoft as a sales engagement platform?

SalesLoft is widely recognized as a powerful sales engagement platform due to its features and capabilities that support sales teams in their daily operations. Some of the key strengths of SalesLoft include the following:

• Sales Execution

SalesLoft’s Cadence + Automation product provides a comprehensive solution for sales execution and customer interaction management, making it easier for sales teams to stay organized and on top of their to-do lists.

• Customer Interaction Management

The Dialer + Messenger product combines a dialer and messenger solution with a business CRM, allowing sales teams to manage customer interactions from one central location.

• Sales Pipeline Data Management

The Deals product provides accurate and centralized sales pipeline data, making it easier for sales teams to keep track of their deals and move them through the sales process.

• Sales Call Tracking

The Conversations product offers a comprehensive solution for sales call tracking, including call recording, coaching, scaling, impact analysis, and more.

• Analytics and Reporting

SalesLoft’s Analytics + Reporting product provides detailed information on sales processes and team performance, making it easier for businesses to understand their performance and make data-driven decisions.

• Custom Packages

SalesLoft provides custom packages based on a company’s size and requirements, ensuring that no matter how big or small a revenue team is, SalesLoft has a solution for its needs.

Salesloft G2 reviews

In G2, Salesloft has an average rating of 4.5 out of 5 from 3,383 reviews. The breakdown of the reviews is as follows:

• 8.5 for ease of setup
• 8.8 for ease of use
• 8.7 for quality of support

Positive SalesLoft reviews on G2

1. Market leading tool for sales engagement. 
2. Effortless dialing, great steps to cadences, brilliant Salesforce integration.
3. Salesloft helps our Business Development Reps schedule more meetings faster. 
4. Great tool for sales and marketing

Negative lemlist reviews on G2

1. Doesn’t integrate well, hard to export data and terrible customer service. 

SalesLoft review on Capterra

In Capterra, Salesloft has an average rating of 4.3 out of 5 from 195 reviews. The breakdown of the reviews is as given below:

• 4.5 for lead management 
• 3.9 for campaign management 
• 4.4 for contact management 

Positive SalesLoft reviews on Capterra

1. Easy to use lead gathering tool, contact tracker, and cadence tracking tool
2. Highly Recommend
3. Salesloft great for tracking engagement
4. Has made my life a lot easier

Negative Salesloft reviews on Capterra

1. Great product but has issues
2. Reliable yet incomplete
3. Great Product, terrible onboarding and service

SalesLoft Alternatives 

Several alternatives to SalesLoft provide similar features and capabilities. Some of the top options include:

• Outreach

Outreach is a sales engagement platform that offers a range of features for prospecting, email and call automation, and analytics. Its robust reporting and analytics capabilities set itself apart, which provide detailed insights into sales performance and rep activity.

What makes Outreach a good alternative to Salesloft, based on user feedback?

Users say compared to Salesloft, Outreach is:

1. Salesloft was preferred by Users for its ease of use, setup and administration compared to Outreach.
2. Users deemed Salesloft to be the better choice for ongoing product support.
3. The direction of Salesloft was preferred by users over Outreach for feature updates and roadmaps.

• ToutApp

ToutApp is a sales engagement platform that provides a suite of tools for prospecting, email tracking, and analytics.

What makes ToutApp a good alternative to Salesloft, based on user feedback?

Users say compared to Salesloft, ToutApp is:

1. Users believed that Salesloft was a better fit for their business needs compared to Marketo Sales Connect (formerly ToutApp).
2. In terms of ongoing product support, users favored Salesloft over Marketo Sales Connect (formerly ToutApp).
3. The direction of Salesloft was preferred by Users over Marketo Sales Connect (formerly ToutApp) for feature updates and roadmaps.

• Yesware

Yesware is a sales engagement platform that focuses on email tracking and automation. It offers features for creating and tracking email templates, automating follow-up sequences, and analyzing email performance.

What makes Yesware a good alternative to SalesLoft, based on user feedback?

Users say compared to Salesloft, Yesware is:

1. Users preferred Salesloft for their business needs over Yesware, despite finding Yesware easier to use, set up, and administer.
2. Salesloft was favored by users for its quality of ongoing product support compared to Yesware.
3. The direction of Salesloft was preferred by Users over Yesware for feature updates and roadmaps.

• Gong

Gong is a sales acceleration platform that provides a suite of tools for prospecting, call and email automation, and analytics. It uses artificial intelligence to analyze sales interactions and provide insights and recommendations for improvement.

What makes Gong a good alternative to Salesloft, based on user feedback?

Users say compared to Salesloft, Gong is:

1. Users believed that Gong was a better fit for their business needs compared to Salesloft.
2. In terms of ongoing product support, users favored Gong over Salesloft.
3. Despite finding Gong easier to use, set up, and administer, Users preferred the direction of Salesloft over Gong for feature updates and roadmaps.

Salesloft Integrations

SalesLoft integrates with a variety of other sales tools and technologies to enhance its functionality and provide a seamless sales experience for its users. Here are some of the top integrations for SalesLoft:

• CRM Platforms

SalesLoft integrates with popular CRM platforms such as Salesforce, Pipedrive, Hubspot, and more to keep customer data up to date and in one place.

• Email Platforms

SalesLoft integrates with email platforms such as Gmail, Outlook, and others to enable users to send emails directly from their email clients.

• Marketing Automation Tools

SalesLoft integrates with marketing automation tools such as Marketo, Pardot, and Eloqua to streamline lead generation and nurturing processes.

• Telephony Solutions

SalesLoft integrates with telephony solutions such as Dialpad and Aircall to enhance the call experience for sales reps and provide call tracking and recording.

• Web Conferencing Platforms

SalesLoft integrates with web conferencing platforms such as Zoom and Google Meet to facilitate virtual meetings and demonstrations.

These integrations help SalesLoft users to work more efficiently and effectively by combining the functionality of multiple tools into one platform.

SalesLoft salesforce integration

The SalesLoft and Salesforce integration allows sales teams to leverage the power of both platforms to streamline their sales processes and drive more efficient and effective sales outcomes. The integration provides a number of key benefits, including:

1. Seamless Data Transfer:

By integrating SalesLoft and Salesforce, data is automatically transferred between the two platforms, reducing the risk of manual data entry errors.

2. Improved Lead Management:

The integration makes it easier for sales teams to manage leads, track their progress, and update their status in Salesforce directly from SalesLoft.

3. Better Collaboration:

Sales reps can collaborate more effectively with each other and with other teams, such as marketing and customer service, by having access to a single source of truth for customer data.

4. Increased Productivity:

The integration eliminates the need to switch between multiple systems, allowing sales teams to work more efficiently and stay focused on selling.

5. Customization and Automation:

With SalesLoft’s customization and automation features, sales teams can automate repetitive tasks and set up workflows to fit their specific needs, saving time and reducing the risk of human error.

To integrate SalesLoft and Salesforce, users need to have active SalesLoft and Salesforce accounts.

SalesLoft HubSpot Integration

The SalesLoft and HubSpot integration allows sales teams to combine the functionality of both platforms to enhance their sales process and drive better results. This integration provides several benefits, including seamless data transfer, improved lead management, better collaboration, increased productivity, and customization and automation.

With the integration, sales reps can manage leads more effectively by tracking their progress and having access to all relevant information in one place. The integration also eliminates the need to switch between multiple systems, allowing sales teams to work more efficiently and stay focused on selling.

To set up the SalesLoft and HubSpot integration, users need to have active accounts for both platforms and use HubSpot’s App Marketplace to configure the integration.

SalesLoft Microsoft Dynamics 365 Integration 

The CRM Sync for Microsoft Dynamics 365 is a solution designed to help businesses with complex sales pipelines to better manage their customer relationships. This solution offers various features such as streamlined setup, bidirectional data syncing, activity logging, automation rules, and more to streamline the process and save time for businesses. With the integration of Dynamics 365 and Salesloft, the revenue team can work more efficiently to drive more value for the company.

The CRM Sync for Microsoft Dynamics 365 aims to simplify the sales pipeline process by allowing businesses to manage customer relationships more efficiently. It offers a range of features, such as streamlined setup and bidirectional data syncing, that allow for smooth data flow and less time spent juggling different tools. 

Additionally, the solution provides activity logging, automation rules, and other useful features that can help businesses automate certain tasks and free up time for other activities. The integration of Dynamics 365 and Salesloft provides a powerful combination that can help the revenue team work more effectively and drive even more value for the company.

SalesLoft SalesLoft Integration 

The SalesLoft + Salesforce + Salesbolt integration is a solution that helps sales teams to capture new leads and grow their customer base. Salesbolt is a Chrome extension that enables salespeople to import new accounts and contacts from LinkedIn into Salesforce and SalesLoft Cadence, all within the LinkedIn platform. 

This integration streamlines the process of capturing new leads and saves time for sales teams, as they no longer need to switch between different tools. The only required configuration is minimal, making it easy for teams to get started and start capturing new leads.

SalesLoft Customer Support

In order to ensure that its customers get the most out of SalesLoft, it provides a number of customer support features to make sure that any problems they might encounter can be resolved quickly and easily. SalesLoft offers the following customer support features:

1. Knowledge Base: Knowledge Base is a comprehensive online resource center that provides articles, videos, and tutorials that help users learn more about the platform and get started using it as soon as possible.
2. Live Chat Support: SalesLoft offers live chat support during business hours, and enables users to contact the SalesLoft support team for immediate assistance.
3. Email Support: SalesLoft’s support team is available to answer users’ questions via email, and all support requests will be dealt with as soon as possible.
4. Phone Support: Users can call the SalesLoft support team for assistance, available during business hours.
5. Community Forum: Users can connect with other SalesLoft users and exchange ideas and best practices through the community forum.

The customer support features of SalesLoft are designed to provide comprehensive assistance to users, enabling them to resolve any issues that may arise and make use of the platform to its full potential.

What People don’t Like About SalesLoft?

Despite its recognition as the #1 leader in Sales Engagement by G2 for two consecutive years, SalesLoft has faced criticism from users regarding its performance and user-friendliness. The platform has been reported to have sudden failures and missing features, leading to frustration among users.

Additionally, several users have reported poor performance and a clunky interface, as well as issues with call quality causing difficulties for cold-calling prospects.

Also, the cost of SalesLoft has been a concern for some users, especially for small and medium-sized businesses. With plans ranging from $75 to $125 per user per month, an annual contract, and a minimum of three users required, the cost can add up quickly and be prohibitively expensive. 

The pricing is only available through a demo, but new customers can expect to pay a minimum of $2,700 upfront for a one-year contract with SalesLoft.

Conclusion

Salesloft has had a significant impact on the sales industry by providing a comprehensive platform for sales teams to streamline their outreach and engage with prospects effectively. The platform’s emphasis on data-driven decision-making and continuous improvement has helped sales teams optimize their sales processes and drive growth. It is evident that Salesloft has had a profound effect on sales and will continue to shape the industry in the years to come.